Hilton Mystic

it was close to everything in town

the gym smells like the pool

reasonably priced, rooms were clean

wish there was a breakfast buffet included in the hotel stay

Room very luxurious detail for price. Gourmet food.

The servers at breakfast were excellent, as was the omlet chef and the food in general.

The cleaning service didn't clean our roomvery thoroughly daily.

The hotel was very convenient to get to and from. It was amazingly quiet, despite being full of people and events!! Very comfy, and I'd recomend it highly!

I like a firmer pillow, it'd be nice if they had various "kinds".

I did not like the fact that I was charges for a king sized room and given a queen room. When I spoke to th front desk the response given was "Im new and i don't know" I probably won't be staying there again.

was given a handicap room hated sink out of the bathroom cleaning lady never came until three thirty

We liked the location & on first research it looked like it was the only hotel within walking distance of the aquarium. It was not worth the money. We would have preferred to stay at the holiday in express. It would have been a longer trip to aquarium, but much cheaper & nicer, plus continental breakfast.

Too expensive for what you get.

Nice rooms. But need new cots. No one slept on it. It had springs comming through

We chose this hotel based on it's location. We had a wedding in Mystic and was across the street from the reception. It also was the best value for this time of year.

I did not like the mildew in the bath!!!!!!! Also the breakfast buffet was inferior to many that I am exposed to. Stale pastries, toaster did not work well. With that said the servers were very attentive.

I wish that the elevator was closer to our room. It was a bit of a far walk with little ones!

The location was the best part. The front staff was helpful and the courtesy shuttle was nice.

We were not told that there were renovations being done. There was no complimentary breakfast for the cost. The time for check in was made later and we still waited an hour for the room and the checkout was an hour earlier. The pillows in the bed were not good and two days later I still have a stiff neck.

Modern and pretty clean (floor in our room had hair on it when we arrived) otherwise clean

Staff was incredibly rude in the bar/restaurant. They were literally telling people they couldn't help them, they were complaining they were too busy to take people's orders, etc. We were trying to spend money but clearly they did not want our money. We asked if we could change the channel on the tv in the lounge and we were told very rudely "absolutely not" like we were children in school. The woman who said that did change it for us but there was no reason for her crappy response, same with the bar staff. Their rudeness was completely uncalled for.

Incredible bed, breakfast and location

There was no hook to hang my hand towel by the sink

room was clean bed was comfortable

while the restaurant hostess was very pleasant, the wait staff was poor at best. Not knowledgeable about the menu or even helpful. Food was mediocre, the "Specials Menu" was never mentioned. My partner wasn't happy with her meal and it was taken off the bill but no apologies or alternatives were offered.